Refund policy

We want you to love your Called Edit pieces. If something isn’t quite right, eligible items may be returned for a refund within 14 days of delivery.

Return Eligibility
To qualify for a return, merchandise must be unworn, unwashed, unused, and in its original condition with any original tags or packaging. Items showing signs of wear, washing, stains, odors, makeup, deodorant, perfume, or damage after delivery will not be accepted.

Starting a Return
Please contact us within 14 days of delivery with your order number and reason for the return. Returns sent without first requesting a return may not be accepted.

Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.

Refunds
Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or card provider to post the refund.

Damaged or Incorrect Orders
Please inspect your order when it arrives. If you receive an incorrect, defective, or damaged item, contact us as soon as possible so we can make it right.

Final Sale Items
Items marked Final Sale, gift cards, and clearance items are not eligible for return or refund.

Exchanges
Because inventory may be limited, we cannot guarantee direct exchanges. If you need a different size or item, you may return your eligible item and place a new order, subject to availability.

Questions?
For questions regarding a return, please contact The Called Edit Customer Care at your customer- thecallededit.co@gmail.com