Shipping policy

Thank you for shopping The Called Edit. Each order is prepared with care, and we want you to know exactly what to expect after placing your order.

Order Processing
Please allow 3–5 business days for your order to be processed and prepared for shipment. Business days do not include weekends or holidays.

During new releases, restocks, sales, or other high-volume periods, processing may take slightly longer. Any significant delays will be communicated when possible.

Shipping & Delivery
Shipping times shown at checkout begin after your order has been processed. Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside of our control.

Once your order ships, you’ll receive tracking information using the contact information provided at checkout.

Please Check Your Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, carrier delays may be outside of The Called Edit’s control. If your tracking information shows an issue with delivery, please contact the carrier and The Called Edit Customer Care so we can help determine the appropriate next steps.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us promptly with your order number and photos of the item/package so we can assist you.

Questions?
For shipping questions, please contact The Called Edit Customer Care at your customer- thecallededit.co@gmail.com